The reputation of Atlantic Group USA LLC is our distinctive feature and our second priority (the first being our customers and their satisfaction).
Each Team consists of different experts, who undergo constant professional development in the field, be it customer care or technical department.
HOW OUR EMPLOYEES BECOME CERTIFIED EXPERTS
Each of our Certified Experts goes through regular checks to prove their competence and professionalism. Such checks include:
- Local/state criminal records and background check
- Background verification
- Permits from local/state governments
- Permits from USAGE
- Check for misdemeanor
- Review of feedbacks from customers
- Public assistance verification
- Check in the Registered sex offender database
Depending on their duties, our Certified Experts go through professional development and regularly improve their skills, including, but not limited to:
- Cargo stacking
- Wrapping techniques, including pad wrapping
- Lifting and loading of cargo
- Customer Service
For this contain skills improvement, we provide our employees with the following mandatory materials:
- Seminars and practical trainings
- Training videos and written instructions
- Customer service trainings
What we do is what we are. So, we make sure to give utmost care to each and every single customer.
Therefore, every single employee of Atlantic Group USA LLC complies with our Experts Culture.